E-mail:sales@slkcorp.com
Superlink Connector Co.,Ltd.

Tel:86-755-89814648

Fax:86-755-29892599

E-mail:dragon.hu@superlinkrf.com

Current location: Home » Help Center » Superlink's Service

Superlink's Service

Prompt Quotation

Superlink promises to provide the quotation within 24 hours for the standard products, and 72 hours for the general custom products. Please send your RFQ to sales@slkcorp.com. When you send your RFQ, please provide as more related information as possible, so that we can save time. Besides the specification of the products, more information may help us for quotation includes Superlink’s parts number or part number with manufacturer’s name, application market, annual demand, labeling, marking, packaging and validation requirement, and expected MOQ, price, trade terms payment terms etc.

Normally our quotation is base on Ex-works delivery terms. If you require other trading models, like DDP, DDU etc, please point out in your RFQ email specially.

With regards of different conditions, we can offer quotation for:

-        Small quantity for prototype qualification

-        Quantity with MOQ for full production runs 

For Superlink’s High-Speed Cable Assemblies

For your demand for SFP, SFP+ QSFP+ passive and active cable assemblies, please send more information that may help us for quotation, such as Superlink’s parts number or the part number with the manufacturer’s name, networking and data storage device  that the cables will be connected with, annual demand, labeling, marking, packaging requirement, and expected MOQ, price, trade terms payment terms etc. 

For Superlink’s standard RF connectors

For your demand for RF connectors, like SMA, SMB,SMC,N, TNC RP-TNC, SMB, SMP, mini SMP, MCX, MMCX,BMA, QLA series of RF coaxial connectors, please describe Superlink’s part number, when your send your RFQ to sales@slkcorp.com. Our Customer Service persons will send you the quotation within 24 hours.

Please send more information that may help us for quotation, such as annual demand, labeling, marking, packaging requirement, and expected MOQ, price, trade terms payment terms etc.

For Custom RF Connectors

If you can’t find the RF coaxial connectors you need in our standard RF connectors portfolios, or you don’t have time or aren’t willing to do that, you just send us your requirement via sales@slkcorp.com to us.  If you just have a part number or drawings of other manufacturer, normally it’s no problem for us. Our Customer Service persons will contact you for providing proposals and pricing within 24hours.

Please send more information that may help us for quotation, such as Superlink’s parts number or our competitor’s part number, application market, annual demand, labeling, marking, packaging requirement, and expected MOQ, price, trade terms payment terms etc.

For Custom RF Coax Cable Assemblies

For your custom coaxial cable assembly demand, normally we need the specification, like a drawing showing what connectors at both ends and what cable are used, what electrical, environmental and/or mechanical ratings are required. If you don’t have, please list the above requirement in your RFQ email to sales@slkcorp.com. Our Customer Service persons will contact you for providing proposals and pricing within 24hours.

Please send more information that may help us for quotation, such as Superlink’s parts number or our competitor’s part number, application market, annual demand, labeling, marking, packaging requirement, and expected MOQ, price, trade terms payment terms etc.

You can visit our web pages about RF Coaxial Connectors, Coaxial Cables and RF Coaxial Cable Assemblies to configure your own RF coaxial cable assemblies. 

For Custom wire harness , low frequency cable assemblies and fiber optical cable assemblies

We need you specifications showing what connectors and cables, wires or fibers are used in your RFQ email to sales@slkcorp.com.

Please send more information that may help us for quotation, such as Superlink’s parts number or our competitor’s part number, application market, annual demand, labeling, marking, packaging requirement, and expected MOQ, price, trade terms payment terms etc.

 ODM Design

Superlink(SLK™) provides ODM Build-to-Spec design services.  You may engage us at various stages of your product design cycle, from product specification, prototyping, full-scale development, to production-run, production transfer and product improvement.  You can either start with just a product requirement or you may already have a paper design that needs to be prototyped, or a lab prototype that requires to be translated into a producible unit - we can take over the design activities from your selected point in the product development cycle.  

Custom Firmware

Superlink designs and manufactures high-speed e-connectors, including SFP, SFP+, QSFP, Mini-SAS, and the corresponding cable assemblies. With regards of the application in the customer’s field and to make our products compatible with the devices form CISCO, Ericsson, Alcatel, Huawei, ZTE, HP etc., Superlink needs write firmware for the pacific High-speed e-connectors.

Custom marking, labeling and packaging

We offer services of OEM and contract manufacturing business model. With your requirements, we can design and fabricate the specific marks, like your logo, your part number etc. on back-shell or over molding, bard-code labeling and packaging. ESD packaging is applied for the most of our products.

Standard and specialized testing and validation

Superlink’s laboratories are dedicated for design verification, incoming material inspection, manufacturing process control and failure analysis. The test capability includes mechanical, electrical and environmental tests for functions and reliability of all the products. The laboratories also provide training to each function departments and customers.

Electrical Tests:

    Cable comprehensive test per EIA-364-06 / EIA-364-21 / EIA-364-20

    Contact resistance test per IEC512-2 / EIA364-06

    Insulation resistance test per IEC512-3-1 / EIA-364-21

    Dielectric withstanding voltage test per EIA-364-20 / IEC-512-14-1

    3rd Inter-modulation(PIM) test per IEC62037

    impedance//Intra-Pair Skew/Attenuation test per EIA-364-108 / EIA-364-103

    VSWR/Insertion loss test per SJ 2331-1983 / SJ 2474-1984

Mechanical Tests

    Visual precision Inspection (CCD magnifier, Microscope etc)

    Dimension measurement ( 2D, 3D)

    Rockwell hardness test per ASTM E-18 / ISO6508

    Low Mu Permeability test (Magnetic detection) per ASTM 342

    Plating Thickness Detection per ASTM B568 / DIN ENISO 3497

    Engage and disengage force test per EIA364-13

    Force measurement

Environmental and Reliability Tests

    Cable kinking swing test per GB/T 2423.31-1985

    Durability  Test per IEC512-9-1/ EIA364-09

    RoHS test per IEC 62321:2008

    Hermetic (water/air proof) Test per IEC-68-2-17

    Burning Test

    Salt spray test per IEC-68-2-11

    High temp test per IEC-68-2-2

    Low temp test per IEC-68-2-1

    High low temp cycle test per IEC-68-2-14

    Relative humidity per IEC512-11-3 / IEC68-2-3 

Test Report Submission

We will attach to the shipments or send by email separately the test report for the first article qualification.

Per the customer’s requirement we can attach the CoC to the each shipments.

Delivery and Shipping

Superlink has in-stock service for some standard products, to help our customer to shorten the lead time, even ship the same day. Superlink runs the model of make-to-order too. We have ERP system to manage the supply chain and delivery.

Normally our commitment is base on shipping date from our factory.

Superlink’s major manufacturing facility is located in Shenzhen China, which is 20 minutes from Shenzhen airport, where UPS and Fedex’s Asian logistics centers are located.

On-Site Service

Superlink builds offices, Sales reps and distributors networks to try to make our valuable customers have local support and on-site services. You can contact our locations, which is close to your site.

Warranty and RMA

Superlink(SLK™) warrants products against defects in material and workmanship for a period of 1 year from the date of original purchase.

Within the specified warranty period, Superlink(SLK™) will repair or replace non consumable parts that are damaged under normal use without additional charge.

However below Items are not covered by our warranty:

   1) Defects or damage due to natural disaster. 

   2) Defects or damage caused by improper testing, operation, installation, maintenance, modification, alteration, or adjustment. 

   3) Defects or damage caused by misuse, accident or neglect. 

   4) Unauthorized repair or disassembly of the product. 

Your warranty period is calculated from the date of invoice of this product.

This warranty does not cover payment of transportation charges

For any other special service requirement, please Contact Us 

 

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